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Dear Esteemed Customer,

"In these extremely challenging times, we would like to share our heartfelt support and solidarity with you and your families. Allianz has a 130 year legacy of responsible business and we are firmly committed to doing everything within our power to keep everyone safe."

"Gideon Ataraire & Darlington Munhuwani - Allianz Ghana CEOs"


Life Insurance

Customer Service :
0302 267 892/ 059 144 9686

Head, Marketing & Communication: 050 160 3961

General Insurance Enquiries :

please call
0302 764 891
050 160 1810
050 157 2554

Or alternatively contact the following persons for specific enquirie

Broker and Corporate Business:
General Communication:


Incubation Period, Severity and Symptoms

Incubation period

  • A median incubation period of five to six days.
  • A range from one to 14 days.

Severity of illness

  • 80% of cases reported in China had mild to moderate disease (including non-pneumonia and pneumonia).
  • 13.8% had a critical illness.
  • 6.1% were critically ill (respiratory failure, septic shock and/or multi-organ dysfunction or failure).
COVID-19 Information

Consistent estimates of risk of death for COVID-19 are still lacking and are biased due to incomplete outcome data and the fact that initial detections were mostly severe cases in most settings.

As an indication, we share with you on these graphs figures for France as of midnight on March 10, 2020.

Source: Santé publique France.


WHO Organization video
COVID-19 national hotlines
Emergency number
Ask all your questions to our dedicated COVID-19 monitoring  committee
  1. Just say hello, avoid hugging and shaking hands.
  2. Cough into your elbow or into a single-use handkerchief and throw it immediately into the trash.
  3. Always keep a minimum distance of 1 meter from others.
  4. Wash your hands regularly with plenty of soap for more than 30 seconds.
  5. Use hand sanitizers regularly.
  6. Use the elbow when opening door handles, elevator doors and pushing buttons.
  7. Increase the rate of domestic cleaning by insisting on door handles.
  8. Prefer stairs to elevators.
  9. Avoid sharing personal belongings, office equipment and computer equipment.
 Strengthening preventive measures
  1. Persons over 70 years of age.
  2. Patients with chronic renal failure on dialysis, heart failure stage NYHA III or IV.
  3. Patients with cirrhosis at least stage B.
  4. Patients with a cardiovascular history (TCDA): high blood pressure, history of stroke, etc
  5. Insulin-dependent diabetics or those with complications secondary to their pathology.
  6. Chronic respiratory insufficiencies under oxygen therapy or asthma or cystic fibrosis, etc.
  7. People with morbid obesity (body mass index > 40kg/m²).
  8. Pregnant women.
  9. People with and imune deficiency.

Source: The High Council of Public Health (HCSP) France

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